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Privacy Policy

At The Wood House, we are committed to ensuring the privacy and security of our guests' personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our guest house or use our services.

1. Information We Collect:

 

  • Personal Information: When you make a reservation or interact with us, we may collect personal information such as your name, email address, telephone number, address, and payment details.

  • Reservation Information: We may collect information related to your reservation, including your check-in and check-out dates, room preferences, special requests, and any other information relevant to your stay.

  • Communication Information: We may collect information from your communications with us, including emails, messages, or telephone calls.

  • Website Usage Information: When you visit our website, we may collect information about your device, browser, IP address, and browsing behavior using cookies and similar tracking technologies.

 
2. How We Use Your Information:
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We use the information we collect for the following purposes:

  • To process and manage your reservations.-

  • To communicate with you about your reservation, inquiries, and other relevant matters.

  • To provide personalized services and improve your experience at our guest house.

  • To send you promotional offers, newsletters, and other marketing communications, where permitted by law.

  • To comply with legal obligations and respond to lawful requests from authorities.

 

3. How We Protect Your Information:

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We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We restrict access to your information to authorized personnel only and ensure that all third-party service providers adhere to stringent data protection standards.

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4. Sharing Your Information:

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We may share your information with third parties under the following circumstances:

- With service providers and partners who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
- With legal authorities or law enforcement agencies if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.

 

5. Your Rights:
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You have the right to:

  • Access and update your personal information.-

  • Object to the processing of your personal information.

  • Request the deletion of your personal information.

  • Opt-out of receiving marketing communications.

 

6. Changes to this Privacy Policy:
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We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

 

7. Contact Us:

 

If you have any questions or concerns about this privacy policy or our data practices, please contact us at thewoodhousebnb@gmail.com.

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By using our guest house services or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.

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